https://www.techwalls.com/internet-things-revolution-waiting-happen/ Technology News | Gadget Reviews | Tutorials Thu, 11 Jul 2019 09:52:30 +0000 hourly 1 https://wordpress.org/?v=6.7.1 https://www.techwalls.com/internet-things-revolution-waiting-happen/comment-page-1/#comment-246742 Wed, 23 Aug 2017 06:45:52 +0000 https://www.techwalls.com/?p=12141#comment-246742 he internet of things is changing the world around us. In business, there is hardly any sector that is left untouched by this technology. IoT helps businesses carve out new business models that can effectively take them into the next phase of innovation.
below are some of the ways that the internet of things will impact your contact center –
1.Data acquiring for better service
2.Proactive Troubleshooting
3.Agents may need to become Technical Experts
4.Advancement of Omnichannel approach
5.Added regulations

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